Terms of service

Welcome to ETPRSU. These Terms of Service ("Terms") govern your use of our website and your purchase of products from us.

By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

1. General Information

This website is operated by:

Company Name: Shenzhen Hengjiakang Network Technology Co., Ltd.
Brand Name: ETPRSU

Throughout the site, the terms "we", "us", and "our" refer to ETPRSU.

We provide this website, including all information, products, services, and features available through this site, subject to your acceptance of these Terms.

2. Website Use

By using our website, you agree that:

  • You are at least 18 years old, or you have permission from a parent or legal guardian.
  • You will not use our website for any unlawful purpose.
  • You will not attempt to interfere with the security or operation of our website.
  • All information you provide during checkout is accurate and complete.

We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Orders

We make every effort to display product information, descriptions, and images accurately.

However:

  • Product colors may vary slightly due to screen settings.
  • Product availability may change without notice.
  • We reserve the right to limit quantities or cancel orders when necessary.

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order due to:

  • Incorrect pricing information
  • Suspected fraudulent activity
  • Product availability issues
  • Errors in order information

If your order is canceled, any payment received will be refunded.

4. Pricing and Payment

All prices displayed on our website are listed in US Dollars (USD) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Payment must be completed at checkout through the available payment methods.

By submitting payment information, you confirm that you are authorized to use the payment method provided.

5. Shipping and Delivery

Shipping times may vary depending on:

  • Destination
  • Shipping method
  • Customs processing
  • Carrier delays

Once your order has been shipped, tracking information will be provided when available.

ETPRSU is not responsible for delays caused by:

  • Weather conditions
  • Customs clearance
  • Carrier issues
  • Events outside our control

For more details, please review our Shipping Policy.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers may request a return within 14 days after receiving their order, subject to the conditions outlined in our Return Policy.

Please review our Return & Refund Policy before submitting a return request.

7. Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Images
  • Logos
  • Graphics
  • Product descriptions
  • Website design

is owned by or licensed to ETPRSU and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content from this website without our written permission.

8. User Information

When you provide personal information through our website, your information will be handled according to our Privacy Policy.

By using our website, you agree that the information you provide is accurate and current.

9. Third-Party Services

Our website may use third-party services, including payment providers, analytics tools, and shipping partners.

These third parties may have their own terms and privacy policies. ETPRSU is not responsible for the practices or policies of third-party services.

10. Limitation of Liability

To the maximum extent permitted by law, ETPRSU shall not be liable for:

  • Indirect damages
  • Losses caused by improper use of products
  • Delays caused by third parties
  • Website interruptions beyond our control

Our responsibility is limited to the amount paid for the products purchased from us.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective immediately after being posted on this page.

Your continued use of our website after changes are posted means you accept the updated Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws.

Any disputes arising from these Terms or your use of our website will be handled according to applicable legal procedures.

13. Contact Information

If you have any questions about these Terms, please contact us:

Brand: ETPRSU
Company: Shenzhen Hengjiakang Network Technology Co., Ltd.

Email: ETPRSU@hotmail.com
Phone: +86 181 2651 0921

Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)

Address:
Room 813, Building 1-2, Yaofengtong Industrial Park,
No. 1, Donghuan 1st Road, Yousong Community,
Longhua Street, Longhua District,
Shenzhen, Guangdong, China